Privacy Policy

At CHAHAT Homeopathy & Diet Clinic, we are committed to safeguarding the privacy of our clients, patients, and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information. Please take the time to read through this policy to understand our practices regarding your personal data.

Information We Collect

We collect personal information in various ways, including when you visit our clinic, contact us, or use our website. The types of information we may collect include:

• Personal Information: Your name, address, phone number, email address, date of birth, and other relevant contact details.
• Health Information: Medical history, symptoms, diagnosis, and other health-related data provided during consultations or submitted through forms.
• Payment Information: Billing address, credit card details, and other financial information used to process payments for our services.
• Website Usage Information: IP addresses, browser type, device information, pages visited, and other data collected through cookies and similar tracking technologies when you interact with our website.

How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To provide homeopathy and diet consultations, develop personalized treatment plans, and deliver the best possible care.
• Communication: To contact you regarding appointments, treatments, or respond to inquiries.
• Billing and Payments: To process payments, issue invoices, and manage financial records.
• Improving Services: To enhance the user experience on our website, improve our services, and develop new offerings.
• Legal Obligations: To comply with regulatory requirements and ensure patient safety and privacy.

Data Sharing and Disclosure

We do not share your personal information with third parties except under the following circumstances:

• With Your Consent: We will share your information with other healthcare providers or third parties if you provide consent.
• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support, and website hosting.
• Legal Compliance: We may disclose your information if required by law, court orders, or government authorities, or to protect the safety and rights of our patients and clinic.

Data Protection and Security

We take the security of your personal data seriously. We have implemented measures to ensure the confidentiality, integrity, and security of your information, including:

• Secure servers and encryption technologies to protect sensitive data.
• Restricted access to personal information, limited to authorized personnel only.
• Regular security audits and updates to safeguard our systems.

Retention of Data

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. Medical records are typically retained in accordance with professional and legal requirements.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request a copy of your personal information held by us.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal information, subject to legal and professional requirements.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

Use of Cookies

Our website uses cookies and similar technologies to enhance the user experience, analyze website traffic, and personalize content. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:

CHAHAT Homeopathy & Diet Clinic
Email: drchahatclinic@gmail.com
Phone: +91 86996-39398
Address: Jaswant Enclave, sco.4, 33 Feet Rd, GK Estate Colony, Mundian, Ludhiana, Punjab 141015